Overview

Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA.

Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners : Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market.

Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.

Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on the legacy of innovation by serving as more than grocery stores.

Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness.

We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices.

We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Perks & Benefits

• Competitive compensation, paid weekly
• Eligible for annual incentive bonus
• This position is on-site at our West Sacramento offices
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Paid time off
• Family leave and time off
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Discounts to amusement parks, gym memberships, mobile phone plans, etc.
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• All-you-can-eat fruit bar, and pop-up grocery market
• Laptop and mobile device provided

Compensation

The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.

Expected Minimum Pay Rate

USD $22.50 / Hr.

Expected Maximum Pay Rate

USD $28.41 / Hr.

Responsibilities

What You Will Do

As a Banking Specialist you will perform a variety of routine, specialized administrative accounting functions under general supervision in support of assigned department.

The role provides for the accurate and timely reconciliation of accounts including payments, refunds while maintaining and tracking information on a variety of spreadsheets, accounts and files.

The Banking Specialist works with other accounting functions to process, audit and verify financial data and respond to inquiries.

Duties include but are not limited to :

• Codes and enters a wide variety of financial data into computer systems and third-party websites
• Reconciles, researches and resolves claims, customer refund requests, disputes and chargebacks in a timely and effective manner
• Communicates with Marketing team, Raley's Service Center, Store Leaders and Customers regarding chargebacks, refunds and gift cards by phone and through email
• Ensures that all refunds, card disputes and chargeback matters are dealt with effectively and timely - including case review / investigation, which may include chargeback processing, processing of financial adjustments to cardholder accounts, maintaining spreadsheets and preparing client / cardholder correspondence
• Balances, reconciles and prepares general and subsidiary ledger accounts - including assisting in resolving out-of-balance conditions

Qualifications

Who You Are

• You are an effective verbal and written communicator
• Ability to multi-task and work in a fast-paced, team environment.
• Detail oriented and accurate problem-solving skills.
• Ability to organize, prioritize, follow through and meet tight deadlines.
• Ability to develop and maintain effective communication and working relationships with all customers.
• An analytical mind-set and sense of urgency for making sound business decisions.
• Be a self-starter and have the ability to work independently

How you align with our FAMILY values

Fearless : You’re passionate about solving complex problems.

Accountable : You value accuracy and transparency.

Memorable : You make lasting impressions and connections.

Inspiring : You’re not afraid to THINK BIG!

Learning : You are consistently learning and have a desire to grow.

YOU : You like to take the initiative and share your ideas with others.

Must Haves

• High School Diploma or . plus 1 to 3 years of banking or reconciliation experience or an equivalent combination of education and experience required.
• BS in Accounting or Business, preferred.
• Experience with SAP or ERP system is a plus
• General knowledge of accounting principles, understanding both sides of entries and the impact on financial statements.
• Reconciliation procedures
• Fundamental abilities in Excel and solid proficiency in Microsoft Office.

PHYSICAL DEMANDS - Employees may occasionally experience the following physical demands for extended periods of time :

• Sitting
• Keyboarding
• View computer monitor

WORK ENVIRONMENT

Work is performed in a business office environment. Occasional travel to outside locations or meetings.

Internal Applicants :

• No disciplinary action during the past 6 months.
• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.
• You must upload a resume and answer all application questions.

Last updated : 2024-05-03